More 5-star reviews.
Fewer 1-star surprises.

One link, one tap. Happy customers go to Google. Frustrated ones reach you privately — before they post.

Start free for 14 days
No credit card 5-min setup Cancel anytime
9:41
A
Acme Co.

How was
your visit?

Tap the face that fits.

acme.sparkback.app
1Tap
2Route
3Google
Live · what your customers see
Built for local service businesses
RestaurantsAuto repairMed spaDentalSalonHVACPet groomingReal estateTutoringBoutique fitness
How it works

Three steps. Five minutes to live.

No widget to install, no embed to fight with. Sparkback runs at a dedicated link you control. The whole flow is built around the next 30 seconds in a customer's day.

01
acme.sparkback.app
Available
Sparkbacktap → review

Pick your link

Subdomain, custom branding, or a printable QR. We generate the page; you stick it on the counter or print DOT cards.

02

How was your visit?

Customer taps a face

One screen, three options. Happy goes to Google. Frustrated comes to you. Neutral asks one quick question.

03
Google
“Friendly team — will be back.”
Public
Inbox
Pat M.
“Wait was longer than…”
Private

You reply or relax

Happy ratings route to your Google profile to post publicly. Negative ones land in your inbox so you can fix them first.

The gap

Most review tools only solve half the problem.

Asking customers for a Google review is easy. Catching the unhappy ones before they post — that's the part nobody does well.

Without Sparkback

Every customer is a coin flip.

  • Happy customers forget to leave a review
  • Frustrated ones go straight to Google
  • You see complaints after the damage is done
  • No way to follow up before they post
What hits Google
2.4 avg
“Waited 40 minutes, no one apologized…” — the one you would have fixed
With Sparkback

Sentiment first, then routing.

  • Customer taps a smiley, not a star
  • Happy → Google in one tap
  • Unhappy → private feedback to your inbox
  • You reply, fix it, then ask for a public review
What hits Google
4.8 avg
“Friendly team, quick visit — exactly what I needed.” — the ones who choose to post
flip the funnel ↓
The owner's side

The dashboard you'd actually open every morning.

Calm by default, dense when you need it. KPIs that matter, an inbox that surfaces unhappy submissions first, and replies that land where the sender expects them.

Morning, Acme— let's get into it.

Today
14
↑ 4
This week
68
52 happy · 10 okay · 6 neg
Avg rating
4.4/ 5
↑ from 4.2
Pending
3
Oldest: 2d
Route-throughs
—
Pro
Last 7 days
Pricing

Pick a tier. Switch anytime.

Every plan starts with a 14-day free trial. No credit card to start, no penalty to leave.

Starter

Just enough to see if this works.

$15/mo
monthly billing
Start free trial
  • Hosted review page on subdomain
  • QR code download (PNG, SVG, PDF, table tent)
  • Smiley OR star rating mode
  • Inbox (read submissions)
  • Email support
★ Most popular

Growth

What most businesses settle on.

$30/mo
monthly billing
Start free trial
  • Everything in Starter
  • Custom branding (logo + brand color)
  • Reply to feedback in-app
  • Analytics dashboard
  • Internal notes for your team
  • Priority support

Pro

Plus the tools to grow proactively.

$38/mo
billed $450/yr · save $90
Start free trial
  • Everything in Growth
  • CSAT analytics + trend tracking
  • Customer satisfaction over time
  • DOT card (NFC tap card) with annual plan
  • Email campaigns coming soon
Honest answers

The questions everyone asks.

If you've been burned by review-platform sales pitches, this section is for you.

Still on the fence?
Email us at hello@sparkncode.com — a real person replies within a few hours.
When a customer scans your QR code, they tap a smiley or star. If they're happy (e.g., 4+ stars or a smiley face), Sparkback redirects them to your Google review page. If they're not happy, they get a private feedback form — their response goes straight to your inbox, never public. You read it, reply, fix what needs fixing.
14-day free trial · no card required

Five minutes from now,
you could have a review page live.

Pick a subdomain, paste your Google URL, download the QR. Stick it on the counter and watch the dashboard fill up.

Start your 5-minute setup
Cancel anytime 5-min setup Real-person support