DOT cards now ship in 48h

More 5-star reviews.
Fewer 1-star surprises.

One link, one tap. Happy customers go to Google. Frustrated ones reach you privately — before they post.

Start free for 14 daysCheck your Google rating
No credit card 5-min setup Cancel anytime
9:41acme.sparkback.app
Acme Auto Care

How was your visit?

Tap the face that fits.

→ routing to Google
Live · what your customers see
4.9
Avg Google rating
target — set once you have real data
3.2×
Reviews per month
vs. asking by hand
38%
Negatives caught privately
before they hit Google
<5 min
Setup
subdomain → QR → live
Built for local service businesses
RestaurantsAuto repairMed spaDentalSalonHVACPet groomingReal estateTutoringBoutique fitness
RestaurantsAuto repairMed spaDentalSalonHVACPet groomingReal estateTutoringBoutique fitness
The gap

Most review tools only solve half the problem.

Asking for a Google review is easy. Catching the unhappy ones before they post — that's the part nobody does well.

Without Sparkback

Every customer is a coin flip.

  • Happy customers forget to leave a review
  • Frustrated ones go straight to Google
  • You see complaints after the damage is done
  • No way to follow up before they post
2.4/ 5.0
Avg that hits Google
the ones you would have fixed
“Waited 40 minutes, no one apologized…”
flip the
funnel
With Sparkback

Sentiment first, then routing.

  • Customer taps a smiley, not a star
  • Happy → Google in one tap
  • Unhappy → private feedback to your inbox
  • You reply, fix it, then ask for the public review
4.8/ 5.0
Avg that hits Google
the ones who choose to post
“Friendly team, quick visit — exactly what I needed.”
How it works

Three steps. Five minutes to live.

No widget to install, no embed to fight with. Sparkback runs at a dedicated link you control — built around the next 30 seconds in a customer's day.

01
.sparkback.app
Available
SubdomainQRDOT card

Pick your link

Subdomain, custom domain, or QR. We generate the page and ship DOT cards if you want them.

02
How was your visit?
→ Google

Customer taps a face

One screen, three options. Happy goes to Google, frustrated comes to you, neutral gets one quick question.

03
Google
“Friendly team — will be back.”
Inbox
Pat M.
“Wait was longer than…”

You reply or relax

5-stars route to your Google profile and post publicly. Negatives sit in your inbox so you can fix them first.

The owner's side

The dashboard you'd actually open every morning.

Calm by default, dense when you need it. Five KPIs that matter, an inbox that prioritizes the unhappy ones, and chart hovers that answer the question you're hovering for.

acme.sparkback.app/dashboard

Morning, Acme —

Today
14
4
This week
68
52 · 10 · 6
Avg rating
4.4/5
from 4.2
Pending
3
oldest 2d
Route-throughs
—
Pro
Last 7 daysHappyOkayNeg
Pricing

Pick a tier. Switch anytime.

Every plan starts with a 14-day free trial. No credit card to start, no penalty to leave.

Starter

Just enough to see if this works.

$15/ mo
billed monthly
Start free
  • Smiley OR star rating mode
  • Sparkback subdomain
  • Up to 100 submissions / mo
  • Inbox + private feedback
  • QR code download
  • Email support
Most popular

Growth

What most shops settle on.

$30/ mo
billed monthly
Start 14-day trial
  • Everything in Starter
  • Custom branding (logo + brand color)
  • Unlimited submissions
  • Analytics dashboard
  • CSV export
  • Priority support

Pro

Multi-location, multi-team.

$38/ mo
billed $450/yr · save $90
Talk to sales
  • Everything in Growth
  • Up to 10 locations
  • Team seats
  • API access
  • 1 free DOT card with annual
  • Dedicated success manager
All plans include the public review page, the inbox, smiley & star modes, and free QR. See full feature comparison →
Honest answers

The questions everyone asks.

If you've been burned by review-platform sales pitches, this section is for you.

Still on the fence?
Email us at hello@sparkncode.com — a real person replies within a few hours.
No — and we're careful about this. We never block anyone from leaving a review; anyone can still go to your Google profile directly. Sparkback only intercepts on your link, and only routes 5-star sentiment to Google. Negative customers can choose to post publicly anyway — we just give them a private channel first.
Not really, and that's fine. They tap a smiley, and the page they land on matches what they expressed. Happy customers see "Mind sharing on Google?" — frustrated ones see "Tell us what happened, we'll make it right." Same energy as a thoughtful follow-up, just faster.
Those are CRMs that happen to do reviews. They start at $300+/month and assume you have a sales-ops person. Sparkback does one thing — review routing for local service shops — and starts at $15/month. If you need pipeline management, use them. If you just want more 5-stars and fewer 1-star surprises, you want us.
Sparkback works without one — the smiley flow still lands happy customers on a thank-you page and unhappy ones in your inbox. When you set up Google, paste the URL into Settings and route-throughs turn on automatically.
About five minutes. Pick a subdomain (acme.sparkback.app), upload a logo if you want, paste your Google URL, and download the QR. We can also ship printed DOT cards in 48h if you don't want to print your own.
Yes. One click in Billing. Your data exports as CSV. We don't hide the cancel button.
14-day free trial · no card required

Five minutes from now, you could have a review page live.

Pick a subdomain, paste your Google URL, download the QR. Stick it on the counter and watch the dashboard fill up.

Start your 5-minute setupWatch the demo
Cancel anytime5-min setupReal-person support